Acceptable Use Policy

You keep 100% of the copyright in the manuscripts and notes you bring to StoryHelm, and we expect that you have the right to use everything you upload. You must not upload, write, store, or process:

• Content you do not have the rights to. Work you did not author or are not authorized to use, including third-party manuscripts, copyrighted material you do not own or license, and content shared with you in confidence without permission to process it.
• Unlawful or infringing material. Anything that is illegal, that infringes another person's copyright, trademark, trade-secret, or other intellectual-property rights, or that StoryHelm is prohibited from processing under applicable law.
• Content that violates others' privacy. Personal data about real, identifiable people that you have no lawful basis to upload, and material that would expose, harass, or endanger another person.
• Malware and harmful code. Files or text that contain viruses, malware, or any code designed to disrupt, damage, or gain unauthorized access to the service, our systems, or other users.

Fiction routinely explores difficult subject matter, and that is part of the craft we support. This section is about the rights to and the legality of the material you bring, not the themes of your story.

To protect the service and everyone on it, you must not do any of the following.

• Automated scraping or bulk extraction. Use bots, crawlers, or scripts to scrape, harvest, or bulk-extract data, findings, canon, or other output from StoryHelm, except through an interface we provide for that purpose.
• Reverse engineering or probing the system. Reverse engineer, decompile, or attempt to derive the source code, models, prompts, or underlying methods of StoryHelm or its analysis pipeline, or probe, scan, or test the models or system other than through the responsible-disclosure path described below.
• Circumventing limits, security, or metering. Bypass or attempt to bypass rate limits, usage caps, credit metering, access controls, or any other security or technical measure, or share credentials to defeat per-account limits.
• Reselling access. Resell, sublicense, or otherwise make the service available to third parties as your own, outside the multi-seat and collaboration features your plan provides.
• Abusive, harassing, or fraudulent use. Use the service to harass, threaten, defame, or defraud anyone, to send spam, or to engage in any deceptive or fraudulent activity, including chargeback fraud and payment abuse.
• Building a competing model. Use the service, its output, or any access to it to train, fine-tune, or develop a competing AI model or a competing manuscript-analysis product.

We welcome responsible security research and are grateful to researchers who help us keep authors' work safe. If you believe you have found a vulnerability, report it to us privately at security@storyhelm.com and give us a reasonable opportunity to investigate and remediate before any public disclosure.

Test only against your own account and data. Do not access, alter, or test against other users' data, do not run attacks that degrade the service for others, and do not exfiltrate or retain any data that is not yours. Good-faith research that follows these limits is welcome; you can learn more on our Security page.

If we believe you have violated this policy, we may take any action we consider appropriate and proportionate, including:

• warning you and asking you to stop the offending activity;
• removing, disabling, or quarantining content that violates this policy;
• limiting, suspending, or terminating your access to the service or your account; and
• reporting serious violations, such as unlawful content or attacks on the service, to law enforcement or the relevant authorities.

We will act in good faith and, where it is practical and lawful to do so, give you notice and a chance to respond. Some violations, including ongoing security threats, illegal content, and conduct that endangers others, may require immediate action without prior notice. Nothing in this section limits any other rights or remedies available to us under the Terms of Service or applicable law.

If you see content or conduct on StoryHelm that you believe violates this policy, please tell us. Email legal@storyhelm.com with the details, including links or identifiers where you can, so we can review and respond.

For copyright complaints specifically, follow the process on our DMCA / Copyright page. To report a security issue, use security@storyhelm.com as described above.